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Evan Reiter

FSX Server Outage -- October 19, 2014

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Our FSX server is currently experiencing connectivity issues. FSX, FlightDesk, and Live ATIS are all impacted. We have engaged our ISP to troubleshoot the issue and will post as soon as more information is available.

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Evan Reiter

Community Director
Administration Team

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FSX server appears to be back online. We are waiting for confirmation from our ISP. Most members are now able to re-connect to FSX and FlightDesk.

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Evan Reiter

Community Director
Administration Team

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The connectivity issue we were experiencing on our FSX server has been resolved. Members should now be able to access the server normally. We apologize for the inconvenience. More information will be posted here later this evening.

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Evan Reiter

Community Director
Administration Team

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Our ISP has diagnosed tonight's issue as a connectivity problem on their end that affected multiple customers, including us. During the brief outage -- which lasted approximately 5 minutes -- members were unable to connect to FlightDesk and FSX. Service was restored quickly and the server has been stable throughout the night.

 

Over the past several months we've been fortunate to experience few, if any, service outages on our FSX server. It's a great percentage given that we run a 24/7 operation and run an extremely demanding program (FSX).

 

We also appreciate the many comments and messages from members asking about the status of the server. It's not always possible to diagnose a server issue until we have sufficient evidence from multiple users. The information provided by many members during the outage was helpful to the ISP in determining and quickly correcting the issue.

 

Thank you again for your support. We apologize for the inconvenience that the temporary outage caused.

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Evan Reiter

Community Director
Administration Team

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